About
Detail-oriented and highly organized Virtual Assistant with extensive experience in executive support, customer service, and social media management. Proficient in leveraging project management tools, Google Workspace, and email platforms to streamline workflows and enhance operational efficiency. Skilled in managing multiple priorities with precision, ensuring timely and accurate delivery of tailored solutions. Committed to supporting client objectives through exceptional administrative support, responsive customer engagement, and effective social media coordination.
Work
Summary
Provided comprehensive virtual administrative support, including executive scheduling, travel coordination, and digital content management, to enhance operational efficiency and client satisfaction.
Highlights
Streamlined CEO's schedule and managed client communications, coordinating calls and meetings to optimize executive productivity.
Researched and developed custom travel itineraries, ensuring seamless domestic and international travel logistics for clients.
Organized and maintained comprehensive digital filing systems for bookings and travel documents, improving accessibility and record-keeping.
Utilized project management tools for efficient task coordination and real-time collaboration with the CEO, enhancing project delivery.
Managed social media presence and provided responsive customer support, contributing to positive brand engagement.
Developed and edited engaging content for social media campaigns, increasing online visibility.
Handled all correspondence, scheduled appointments, and managed phone and email inquiries for staff and parents, ensuring timely communication.
Maintained strict professionalism and confidentiality in all administrative tasks, safeguarding sensitive information.
Skills
Administrative Support
Email Management, Calendar Management, Executive Support, Document Organization, Data Entry, Internet Research, Confidentiality.
Customer Service & Support
Client Engagement, Customer Communication, Issue Resolution.
Productivity Suites
Google Workspace (Docs, Sheets, Drive, Slides, Calendar), Microsoft Office Suite.
Travel & Logistics Coordination
Travel Planning, Itinerary Development, Booking Management, Domestic Travel, International Travel, Travefy, Google Flights.
Project Management
Task Coordination, Workflow Streamlining, Trello, Asana, Notion.
CRM Systems
ActiveCampaign, Zoho.
AI Productivity Tools
ChatGPT, Grok, Automation Tools.
Social Media Management
Content Creation, Content Editing, Social Media Campaigns, Communication Management, Canva, Capcut.
Communication Platforms
Slack, Zoom, Microsoft Teams, Telegram, WhatsApp.